Leadership framework
Leadership isn’t learned in a single workshop. It’s developed through ongoing learning, practical application, and conversations with peers facing similar challenges.
Throughout the year, HLC members will explore practical leadership skills across twelve core leadership principles. While individual sessions will evolve based on member needs and emerging issues in community housing, these pillars provide the foundation for the HLC learning experience.
View Leadership Framework
Twelve practical leadership principles:
Members use these principles as a shared map for discussion, resources, guest speakers, and practical leadership development throughout the year.
1. Leading Yourself
Developing Your Leadership Style • Emotional Intelligence • Self Awareness • Personal Resilience • Work Life Balance • Stress Management • Managing Burnout
2. Building High Performing Teams
Leading a Team • Building Team Culture • Building Trust • Psychological Safety • Employee Engagement • Motivating Different Personalities
3. Communication & Relationships
Communication That Builds Confidence • Difficult Conversations • Giving and Receiving Feedback • Conflict Resolution • Leading Across Departments
4. Developing People
Performance Management • Coaching Employees • Delegation • Hiring Great People • Onboarding New Employees • Retaining Great Staff • Developing Future Leaders • Succession Planning
5. Decision Making & Accountability
Decision Making Under Pressure • Problem Solving • Accountability • Influence Without Authority
6. Leading Through Change
Change Management • Crisis Leadership • Leading During Uncertainty
7. Personal Effectiveness
Time Management • Prioritization • Running Effective Meetings • Writing Better Emails and Reports
8. Operational Excellence
Understanding Budgets • Housing Operations Best Practices • Compliance & Regulatory Leadership • Resident Centered Leadership
9. Strategic Leadership
Strategic Thinking • Organizational Perspective • Innovation • The Future of Community Housing
10. Growing Your Leadership
Career Development • Building Your Professional Network • Mentorship
11. Housing Sector Leadership
Leadership Lessons from Experienced Housing Leaders • Sector Case Studies • Emerging Issues • Best Practices from Across Canada
12. Future Ready Leadership
AI Tools for Housing Leaders • Technology & Productivity • Preparing for Tomorrow’s Workplace • Continuous Learning
A framework shaped by the community
These themes represent the foundation of the HLC experience. As our community grows, members will help shape future discussions, resources, guest speakers, and learning opportunities based on the real challenges they’re facing every day.